Item Bidding Rules
Welcome to the CKPG AuctionNet Help Desk. In this help section you can find answers to frequently asked questions.
If you have a question that is not addressed here, please email us at:Prince-George-CKPG-Auction-Mail@pattisonmedia.com or call us at 250-564-8861.
CKPG AuctionNet Info:
CKPG AuctionNet is operated by CKPG TV, CKPGToday.ca, 101.3 The River and 99.3 REWIND Radio in Prince George, British Columbia, Canada, a division of Pattison Media Ltd. Our office address is:
2nd Floor, 1810 3rd Avenue
Prince George, BC V2M 1G4
Office Phone: 250-564-8861
Prince-George-CKPG-Auction-Mail@pattisonmedia.com
All prices are in Canadian Dollars. All items are sold "As Is, Where Is" subject to warranty information offered by the company representing the product within the individual auction listing.
How do I get started?
To bid on an item, you must register first. You must be 19 years or older to bid.
Register early. Don't leave your registration to the last moments of the auction as you may be disappointed; the system requires enough time receive your registration and validate your e-mail address before you can bid.
Click on the "Register" button (top right of corner of the screen) and enter the appropriate information.
Please fill in all required fields. (A credit card is not required to register.)
You must have a valid e-mail address, as we will email you a registration letter, which you will have to open and click on the link enclosed to activate your account.
If two people in the same household both want to bid separately on auction items, they must register separately with two different e-mail addresses. Each person can register only once with the same email address. You cannot register twice (different usernames) using the same e-mail address.
Once you have registered and received the registration letter to activate your account, you can begin bidding.
How do I find items that I might like to bid on?
There are two methods to find items. You can browse through the auction categories to see if there are any items of interest to you, or you can enter a keyword in the "Search" section on the site.
How do I bid?
Click on the item you want to bid on and follow the on-screen directions. Please note that by placing a bid you are making a contract between you and the seller (Pattison Media Ltd.). Once you place a bid, you may not retract it.
Can I retract a bid once it has been placed?
No, please bid carefully. You cannot retract a bid once it is placed. Please note that by placing a bid you are making a contract between you and the seller (Pattison Media Ltd.).
Hey, I bid on an item and now it's not available. What happened?
Sometimes items must be pulled from ckpgauction.net early due to circumstances beyond our control. If this does occur, all bidders on that item will be notified.
Minimum Bid Increments:
Minimum Bid increments are as follows:
Current bid from $1 to $100 - $2 bid increment
Current bid from $101-$300 - $5 bid increment
Current bid from $301-$500 - $10 bid increment
Current bid from $501-$750 - $15 bid increment
Current bid from $751-$1000 - $20 bid increment
Current bid $1001 or above - $25 bid increment
What is the Five-Minute Rule?
Items in the auction will remain open until bidding has stopped for five minutes, even if time has expired on the item. Remember to keep refreshing the web page if you are bidding on an item, even if it has passed its expiry time. If you do not refresh the page, you may not see that a new bid has replaced yours. Items will close only after no bids have been received for five minutes after time has expired on the item.
The Master List and dispute resolution:
In the event of any discrepancy, CKPG AuctionNet’s Master List shall prevail. Winning bidders will be notified by e-mail at the close of each auction item; any errors or omissions in the winners' postings are subject to the final winning bidders' Master List.
Maximum Bid Feature:
AuctionNet! has a Maximum Bid feature included in the auction that allows you to bid on an item, and also include a maximum bid for the item. This maximum bid will automatically place bids at the minimum bid increment (increments range from $2 to $25 depending on the bid value of the item) on the item should anyone outbid you in the future, up until you reach your maximum bid. For example, if you bid $100 on an item, and place a maximum bid of $175, if someone outbids your $100 bid by bidding $110 on the item, an automatic bid of $115 will be placed on that item on your behalf. Should you be outbid again, an auto bid will be placed on your behalf until you reach your maximum bid. PLEASE NOTE: Your maximum bid MUST meet the bid increment criteria to be placed. Example: Your max bid on an item is $202 and another bidder bids $200. In this case, your max bid will NOT be placed as it does not meet the minimum bid criteria of $5. It is always in your best interest to monitor your bids on the items you desire to win.
My Watch List
You can create a list of items you would like to buy or are interested in. All the items in the auction have a link to the "My Watch List". As you are browsing, you can add the items you are interested into your watch list by clicking on the star on the picture. This makes it easier to track your favorite items.
What if I am the successful bidder on an item, what next?
If you are the high bidder when the auction closes, you will receive a notification by e-mail with further instructions.
Where do I pay for my items?
Payment must be made as follows:
Upon full completion of the CKPG AuctionNet on Thursday, October 10th, 2024, an invoice will be emailed to each winning bidder compiling all items won during the auction along with all applicable taxes. A link will be provided via our trusted partner Bambora.com / Worldlink Payments with a secure payment link using your Visa or Mastercard only.
What payment methods can I use?
We accept VISA and MasterCard.
AuctionNet accepts both Credit Card and Debit Card versions of Visa and Mastercard. If you are unable to pay via our online payment platform, Cash or Debit transaction may be handled through our office (please call our office to make those arrangements).
What do I do once my online payment has been processed?
Once you have paid for your item, you will have the option to pick up your item claim certificates from our office in person during office hours (Monday to Friday - 8:30am to 4:30pm) or accept a delivery via a method provided by CKPG AuctionNet (A cost may be associated with delivery). When visiting our office to pick up your claim certificates or items, please bring photo ID with you for verification purposes. If you wish to arrange a 3rd party to pick up your items, this MAY BE AN OPTION only after consultation with the CKPG AucitonNet team. You must have your Proof of Purchase Certificate with you to pick up your item from the sponsor business.
I bought a gift certificate on the Auction. How long is it valid?
Gift certificates are valid a minimum of 6 months following the close of the current auction. Please see your Proof of Purchase Certificate for more details. Gift Certificates have no cash value.
What if I need shipping or delivery of large items?
Shipping or delivery arrangements must be made with the sponsor business. Any shipping or freight charges are the responsibility of the bidder and not included in the auction final selling price.
Do any charges get added to our auction bid if we win?
As per Federal and Provincial Tax laws, all applicable taxes will be applied the same way they would apply if you were to purchase the item directly from the supplying business.
When does the auction close?
The items will close according to various categories over the course of four days: October 7, 8, 9 and 10, 2024 from 6:00pm to 10:00pm. Check each item to determine its specific closing day and time. Note: All closing items are subject to the Five-Minute Rule.
Do you want to know what I think about the auction?
Definitely, if you have any comments or suggestions for our next auction, please contact us via e-mail: Prince-George-CKPG-Auction-Mail@pattisonmedia.com or use the feedback form. Pattison Media Ltd. reserves the right to communicate with any/all registered bidders to seek feedback about future auctions. By creating an account, you agree to be contacted by email about future Pattison Media Ltd. Auction.
HOTMAIL USERS:
If you are not receiving e-mails, then please check in the Hotmail Junk Folder.
Usernames
CKPG AuctionNet reserves the right to deny any auction registrant a username that may be considered offensive or misleading in any way. Users will be given the opportunity to change their username and failing that, the user will be deleted from the auction.
Technical Difficulties
CKPG AuctionNet and its suppliers cannot be held responsible for any Internet access outages or computer issues for auction registrants. For technical support consult your Internet Service Provider or computer service technician.
Privacy Policy and Legal Notice:
CKPG AuctionNet, CKPGToday.ca, CKPG TV, 101.3 The River and 99.3 REWIND Radio are not responsible for the contractual agreement between the seller and the buyer based on the terms and conditions outlined in ckpgauction.net.